Returns & Exchanges
Returns and exchanges can be processed either in store or online within 30 days of purchase. Merchandise must remain unworn/unwashed with the tags still attached.
*Extended holiday return window in effect: any purchases made after 10/21/24 can be returned or exchanged until 1/13/25.
With in-store returns & exchanges, you are able to save on shipping costs and browse our selection for something else you will love! Swing by our Minneapolis, Stillwater or St. Louis Park locations!
1009 W Franklin Ave, Minneapolis, MN 55405401 Main Street S, Stillwater, MN 55082
6518 Walker St, St. Louis Park, MN 55426
sota clothing
Attn: Shipping & Receiving
6518 Walker Street
St. Louis Park, MN 55426
Please use our online return/exchange portal to process your return/exchange through the mail: sotaclothing.loopreturns.com
Please note:
- After the first exchange of a product, the exchange will be final and items will no longer be refundable or exchangeable
- Returning for a refund?
- The refund will be issued onto the CC used to place the order. Please allow for 3 to 5 business days for the refund to appear on your statement.
- Returning an item you received as a gift?
- Please note this on a slip of paper inside the package along with your email address. A refund in the form of store credit will be emailed to you.
- Please note that the initial shipping fee is not refunded in the case of a return.
- We recommend that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier.