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Returns & Exchanges

Returns and exchanges can be processed either in store or online within 30 days of purchase. Merchandise must remain unworn/unwashed with the tags still attached.

*Extended holiday return window in effect: any purchases made after 10/21/24 can be returned or exchanged until 1/13/25.

  

1: In Person

 With in-store returns & exchanges, you are able to save on shipping costs and browse our selection for something else you will love!  Swing by our Minneapolis, Stillwater or St. Louis Park locations!  

1009 W Franklin Ave, Minneapolis, MN 55405
401 Main Street S, Stillwater, MN 55082

6518 Walker St, St. Louis Park, MN 55426
 

2: By Mail

 sota clothing
Attn: Shipping & Receiving
6518 Walker Street
St. Louis Park, MN 55426

Please use our online return/exchange portal to process your return/exchange through the mail: sotaclothing.loopreturns.com

  

Please note:

  • After the first exchange of a product, the exchange will be final and items will no longer be refundable or exchangeable
  • Returning for a refund?
    • The refund will be issued onto the CC used to place the order. Please allow for 3 to 5 business days for the refund to appear on your statement.
  • Returning an item you received as a gift?
    • Please note this on a slip of paper inside the package along with your email address. A refund in the form of store credit will be emailed to you.
  • Please note that the initial shipping fee is not refunded in the case of a return.
  • We recommend that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier. 
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